Medop

Start your patient improvement journey with our unique mobile platform. Reach quantifiable results with Medex - improve patient satisfaction that reflects improvements in HCAHPS scores.

Be Reachable

Start using your mobile app as a communication channel. Be with your patients whenever they need them.

Book Appointment

Start making appointments from mobile phones.

Slot İmprovement

Find out your late patients on time and reduce doctor waiting times

GET FEEDBACKS

Increase your feedback by sending smart surveys to your patients.

MEDOP: OPERATION EFFICENCY SOLUTION

Putting Patient Experience At First

HOW IT WORKS? Medop platform has three main components : Mobile application, Location Services and Analytics. We provide these services over Oracle's cloud platform to deliver secure, fast and reliable outcomes.

APP DESIGN

Our first step is to develop your mobile application with your corporate design and brand. If you already have an application and want to keep it, we integrate our SDK.

  • – Fully Compatible
  • – Awesome Design
  • – Modular Architecture
  • – Easy to Customize

Start using your mobile app as a communication channel. Be with your patients whenever they need them

LOCATION SERVICES

Both Indoor and Outdoor location services will be installed, including worldwide traffic data, pharmacy and competitor locations etc.

  • – Send Appointment Reminder Message according to user location and traffic.
  • – Identify patients who are likely to be late  for their appointment
  • – Display Location of Venues
  • – Calculate and Display estimated distance and arrival time to Venues
  • – Start Navigation to Venue
  • – Start Indoor Navigation in Specific Venues with audio/image/live-stream
  • – Send Indoor/Outdoor Location Based Messages

Our solutions include both indoor and outdoor location enabled services to provide a unique experiences for your patients.

INTEGRATIONS

Our platform will be integrated with your backend HIS, CRM, Call Center systems. etc.

  • – Self/Integrated Appointment Manager
  • – Venue/Department/Doctor Management
  • – Survey/Loyaltycard Management
  • – Announcement/Partner-Firms Management
  • – Send Categorical Push Notification

Our platform can be work fully integrated to your CRM or can be work self-functioning

ANALYTICS

Location intelligence powered data visualizations, data analytics, and reporting.

  • – Ourdoor/Indoor heat map
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We will prepare your cloud-based analytics platform to provide you the insight you need.

ALL FEATURES?

SYMPTOM COLLECTOR

Patients can enter the symptoms they have. They will be guided to the related department to find a doctor and book appointment.

DOCUMENT UPLOAD AND SHARING

Patients can upload their previous clinical documents to the hospital system.

CLINICAL HISTORY

Patients can enter clinical background into the system (e.g. allergies, existing illnesses, previous surgeries, current medication etc. )

APPOINMENT SCHEDULER

Patients can make online appointments thru the mobile application. Requires EMR Integration.

APPOINTMENT FOR RELATIVE

Mobile user can get an appointment for their relatives like their children.

SMART APPOINMENT REMINDER

Patients will be reminded about the time they need to leave their location to get the appointment on time (based on the traffic)

PATIENT LATE NOTIFICATION

Hospital will be notified if patients cannot not make it on time.

AUTO PATIENT REGISTRATION

Patients can be registered to the EMR system by the time they enter the building. Requires EMR integration.

MEET WITH PATIENT

At any point in time, indoor or outdoor, the patient can share their current location to meet with coordinators, drivers etc.

HOSPITAL LISTING, Definitions and Directions

All the group hospitals will be listed from nearest to farthest.

DEPARTMENTS LISTING

All the departments that belong to a specific hospital will be listed.

DOCTORS LISTING

All the doctors of the group will be listed with relevant information.

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