FULLY INTEGRATED

Our Platform is highly capable of integrting with backend systems

LOCATION INTELLIGENCE

All of our solutions are integrated with indoor & outdoor location services

CLOUD READY

No hardware or any initial investemnt costs. Go live in 12 weeks

Key Featutes in Medrics Platform

Our mobile as a service approach provides cost effective and most efficient solutions to your hospital. Start your mobile strategy with us today.

Healthcare Focus

Our solutions are focused on healthcare. All features are developed for real life client needs.

Interactivity

Designed to interact with the patients depending on location and time.

Native Development

Applications are developed as native applications and designed for best performance outcomes.

Interoperability

Medrics platform is capable of integrating with many backend systems.

Survey Management

Use our smart survey manager to increase patient feedbacks to improve your HCAHPS scores

Turnkey Mobile Platform

Cost effective complete mobile solution for your needs.

UNUSED SCHEDULING CAPACITY COSTS MORE THAN YOU THINK

$150 BILLION

Annual cost of missed appointments in the U.S.

What are potential causes?

PATIENTS EXPECT CONVENIENCE BUT FIND BARRIERS INSTEAD

77% of patients say the ability to book, change or cancel appointments online is important

Only 2.4% of appointments are self-scheduled by patients

MANUAL, ERROR-PRONE PROCESSES LEAVE SLOTS OPEN

88% of appointments are still scheduled by phone

76 DAYS from referral to appointment for complex diagnostic procedures is not unusual

PATIENT VOLUME AND REVENUE ARE LOST

5-30% costly no-show rates vary widely nationwide.

60 min & $200 what each open or no-show slot costs a typical physician.

Important factors in patient health care experience

Quality of doctors and clinical staff
Keeping me informed about my treatment
Conducting scheduled appointments on time
Ease of scheduling an appointment
Integration of my medical records across all of my health care providers
Appointment availability for desired date and time
Ease of traveling to the facility or car parking
Ease of accessing phone support
Post-discarge follow-up and assistance on follow-up appointments
Availability of appointment reminders via phone, text, etc.
Availability of online capabilities
Availability of mobile capabilities

Source : Deloitte Center for Health Solutions: 2015 Survey of US Health Care Consumers

MEDINT

  • Health Tourism
  • Symptom Checker
  • Medical History
  • Video Call
  • Chat
for

International Patients

More Info!

MEDEX

  • Appointment Manager
  • Group Hospitals
  • Pharmacy Locator
  • Clinical Results
  • Medication Manager
for

Domestic
Patients

More Info!

WAYFINDING

  • Turn By Turn Navigation
  • Voice Guidance
  • Text Guidence
  • Accessibility Routes
  • Real time camera feed
for

Indoor
Navigation

More Info!

FAQ - Your questions? We got answers!

Are you a mobile application company ?

No. We mobile applications are our patient facing part of our solution.  Medrics provides an enterprise solution for patient experience. This enterprise solution is the combination of mobile, cloud based management, backend integrations and analytics modules.

What do you mean location intelligence? 

Medrics is highly experienced in indoor and outdoor location technologies. We use patient location data to improve healthcare processes and patient experience.

How do you improve patient experience?

Medrics takes a patient’s hospital visit journey and utilizes location intelligence to improve the experience. Some important features are:

– We help hospitals to reduce no-shows and lower waiting times by smart appointment manager.

– We help disabled patients to get assistance before they arrive to the hospital.

– We can register the patient automatically as they enter the building to avoid unnecessary waits in line.

– We provide indoor navigation functionality to help patients find their way.

– We improve patient safety by location-based warnings inside the building.

How long does the implementation take ?

Based on required integration needs, a typical project to get online takes about 8-12 weeks.

How dou you improve HCAHPS scores ?

Our platform is designed to improve your patients’ satisfaction with your hospitals’ services. That is, your patients will wait less in waiting rooms, locate their doctors easily, get to the hospitals, pharmacies, and home without any hassles etc. More than 10 HCAHPS survey domains are extremely likely to improve with utilizing Medrics platforms. We also use intelligent reminders to increase the HCAHPS survey response rates as we push intelligent reminders to fill out HCAHPS surveys after the patients’ discharge from your hospitals.

Do you have multi-language support?

Yes. We already have four languages within our platform.

– English
– Spanish
– Arabic
– Turkish

We are adding many more languages every day.  Any language can be added to our platform based on your needs in a few days.